Terms of Service

Last updated: August 25, 2026

These terms govern your use of EcoVentCare's website and the services we provide. By booking a service or using our site, you agree to these terms. We've tried to keep this in plain language rather than dense legal-speak.

Our Services

EcoVentCare provides air duct cleaning, dryer vent cleaning, and chimney cleaning & inspection services to homeowners in the Greater Denver, CO area. Every service begins with an inspection by our certified technician, followed by the standard cleaning service described on the relevant service page. Any additional work beyond the standard service (such as deep cleaning or repairs) will always be discussed and priced with you on-site before we proceed — we never perform or charge for extra work without your approval.

Booking & Scheduling

Quotes and appointment requests submitted through our website or by phone are not confirmed until you receive confirmation from our team. We do our best to honor requested time windows but occasionally need to adjust for weather, traffic, or prior jobs running long — we'll always contact you if that happens.

Text Messaging Terms

If you opt in to text messages (by checking the box on our quote/booking form or verbally when booking by phone), EcoVentCare may text you appointment confirmations, reminders, technician arrival updates, and replies to messages you send us. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP at any time to opt out — text consent is never required to book a service with us. See our Privacy Policy for how we handle your information.

Payment Terms

Payment is due at the time service is completed, unless other arrangements have been made in advance. We accept the payment methods our technician has on hand at the time of service (cash, card, or other methods as available). Pricing for our standard services is listed on our website; any additional work is priced and approved on-site before we begin.

Satisfaction Guarantee

We stand behind our work. If you're not satisfied with a completed service, contact us within a reasonable time after the appointment and we'll come back to make it right at no additional charge.

Cancellation Policy

We ask for at least 24 hours' notice if you need to cancel or reschedule an appointment. This lets us offer that time slot to another customer. Repeated late cancellations or no-shows may affect our ability to offer same-day scheduling for future requests.

Service Area

We currently serve the Greater Denver, CO metro area. If you're outside our normal service area, contact us — we may still be able to help depending on the location.

Limitation of Liability

We carry full liability insurance and take care to protect your home during every job. That said, to the extent permitted by law, EcoVentCare's liability for any claim related to our services is limited to the amount paid for the specific service in question. We are not responsible for pre-existing conditions in your home's ductwork, vents, or chimney that our technicians could not have reasonably been aware of prior to inspection.

Changes to These Terms

We may update these terms from time to time. If we do, we'll update the date at the top of this page. Continued use of our services after changes means you accept the updated terms.

Contact Us

Questions about these terms? Reach out:

EcoVentCare
Greater Denver, CO Area
Phone: (720) 445-8985
Email: info@ecoventcare.com

Tap to Call — (720) 445-8985